Movo AI ("we," "us," or "our") is committed to protecting and respecting your privacy. By this Privacy Policy (the "Policy"), we describe how we might collect, store, use, and/or share ("process") your personal data when you visit and use Movo AI, our AI Video Agent, and related services ("Services").
By using Movo AI, you agree to the collection and use of information in accordance with this Policy.
Summary of this Policy
What data do we collect about you? When you visit, use, or navigate our Services, we may process your personal data depending on how you interact with us and the features you use. This includes your account information, the prompts and creative assets you provide, reference materials, the projects and outputs you generate, and standard usage and device data. For more information, please refer to 1. Information We Collect.
How do we use your data? We process your data to provide and improve the Services, generate the videos and images you request, maintain project context, keep the Service reliable and safe, communicate with you, and comply with the law. We process your information only when we have a valid legal reason to do so. See 2. How We Use Your Information.
Do we sell your personal information? No. We do not sell, trade, or rent your personal information to third parties. We may share your information in specific situations described in 6. Data Sharing and Disclosure.
Do we use your content to train AI models? No — Movo AI does not use your private creative content, uploaded assets, or generated projects to train AI models without your permission. See 4. AI Model Training.
Do third-party AI services process your data? Yes. Some Movo AI features are powered by third-party AI models and services. Your prompts, uploaded assets, and related information may be processed by these providers only as necessary to provide requested features. See 3. AI Models and Third-Party Services.
How do we handle images of people? If your uploaded content contains identifiable individuals, you are responsible for ensuring that you have the necessary rights, permissions, and consents. Movo AI does not use uploaded images to identify or authenticate individuals. See 5. Images Containing Individuals.
How long do we keep your data? Movo AI retains personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, maintain security, prevent abuse, and support legitimate business operations. See 7. Data Retention.
How do we keep your personal data safe? We have organizational and technical processes in place to protect your personal data, including encryption in transit and at rest. However, no electronic transmission over the internet can be guaranteed to be 100% secure. See 8. Data Security.
What are your rights, and how do you contact us? You have rights to access, correct, delete, and export your personal data. To exercise these rights, or contact us with any question about this Policy, email help@movoai.pro. See 9. Your Rights and Choices and 13. Contact Us.
Table of Contents
- Information We Collect
- How We Use Your Information
- AI Models and Third-Party Services
- AI Model Training
- Images Containing Individuals
- Data Sharing and Disclosure
- Data Retention
- Data Security
- Your Rights and Choices
- Cookies and Tracking
- Children's Privacy
- Changes to This Policy
- Contact Us
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, create projects, or contact us for support.
1.1. Account information
Name, email address, and password when you register.
1.2. Creative content you provide
Prompts, uploaded images, videos, reference materials, and other assets you submit when using Movo AI features. This also includes the projects and outputs generated through the Service.
1.3. Usage data
Information about how you use Movo AI, including features accessed, actions taken, and time spent on the platform.
1.4. Device information
IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Type of personal data | Legal basis |
|---|---|---|
| To provide functions related to user account management, such as account registration, login, and modification of account information | Account information | Contract |
| To generate videos, images, and related outputs from your prompts, uploaded assets, and reference materials | Account information; Creative content you provide | Contract |
| To maintain project context and support project memory features | Creative content you provide; Usage data | Contract |
| To troubleshoot failed generations and technical issues | Creative content you provide; Usage data; Device information | Legitimate interests |
| To maintain service reliability, integrity, and safety | Account information; Usage data; Device information | Legitimate interests & Legal obligations |
| To communicate with you for non-marketing purposes, including technical notices, updates, and support messages | Account information | Contract |
| To respond to your inquiries, comments, feedback, or questions | Account information; Usage data | Contract & Legitimate interests |
| To detect and prevent fraudulent, abusive, or unauthorized activity | Account information; Usage data; Device information | Legitimate interests |
| To analyze your use of the Services and improve user experience (not used for AI model training) | Usage data; Device information | Legitimate interests |
| To comply with legal obligations | Any of the above, as applicable | Legal obligations |
3. AI Models and Third-Party Services
Some Movo AI features are powered by third-party AI models and services.
Your prompts, uploaded assets, and related information may be processed by these providers only as necessary to provide requested features. These providers act as our service providers and are contractually obligated to process your data only on our instructions.
4. AI Model Training
Movo AI does not use your private creative content, uploaded assets, or generated projects to train AI models without your permission.
5. Images Containing Individuals
If uploaded content contains identifiable individuals, you are responsible for ensuring that you have the necessary rights, permissions, and consents.
Movo AI does not use uploaded images to identify or authenticate individuals.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
6.1. Service providers
We work with third-party vendors who assist in operating our platform, including cloud hosting, analytics, email delivery, and AI model providers. These providers are contractually bound to protect your data and to process it only as needed to deliver the Service.
6.2. Legal requirements
We may disclose information if required by law, court order, or governmental authority.
6.3. Business transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
6.4. With your consent
We may share information with your explicit consent for purposes not covered by this Policy.
7. Data Retention
Movo AI retains personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, maintain security, prevent abuse, and support legitimate business operations.
You may request deletion of your account or projects through available methods, or by contacting us at help@movoai.pro.
8. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest (AES-256)
- Regular security reviews
- Access controls limiting employee access to user data
- Secure key management for third-party integrations
No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Your Rights and Choices
You have the following rights regarding your personal information:
9.1. Access
Request a copy of the personal data we hold about you.
9.2. Correction
Request correction of inaccurate or incomplete data.
9.3. Deletion
Request deletion of your personal data, subject to certain legal obligations.
9.4. Portability
Request your data in a structured, machine-readable format.
To exercise these rights, contact us at help@movoai.pro.
10. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your login session
- Remember your preferences
- Analyze how our Service is used
- Improve performance and user experience
You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.
11. Children's Privacy
Movo AI is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email help@movoai.pro
- Address Speakly AI, Inc., 340 E Middlefield Rd, Mountain View, CA
- Data Protection Officer help@movoai.pro